Get in Touch With Us
This page is for readers who want to reach the editorial team behind Top Sweeps Casinos. Use it to send a correction, ask a question about how sweepstakes casinos work, flag an offer that no longer matches what an operator advertises, or raise a partnership enquiry. It also explains what we cannot help with — most importantly, anything tied to your account at a specific platform.
Write to the Editorial Team
Email is the only channel we run. Messages go to [email protected] and are read by a person, not a bot. We do not publish a phone number, and we do not operate a live chat, because almost every urgent question a reader has is really a question for an operator's own support desk rather than for a comparison site.
To get a useful answer quickly, include the name of the site you are asking about, the page on harvardhealthbooks.org you were reading, your state (availability rules differ a lot from one state to the next), and screenshots if you are reporting something that looks wrong. Please do not send account numbers, ID documents, card details or passwords. We have no need for them and no way to act on them.
What We Can Help With — and What We Can't
| Bring this to us | Take this to the operator or a third party |
|---|---|
| Corrections to a review, rating or offer description | Account verification (KYC) holds and document requests |
| An advertised welcome offer that no longer matches the operator's own terms | Redemption requests that are delayed, reduced or declined |
| Questions about the Gold Coin / Sweepstakes Coin model in general | Missing coin purchases or failed card payments |
| Suggestions for platforms, states or topics to cover | Self-exclusion or account closure requests |
| Press, affiliate and partnership enquiries | Tax questions about redeemed prizes |
We are an independent publisher. We have no access to any operator's back office, cannot release a redemption, cannot restore a closed account, and cannot overturn a decision made under an operator's official rules. Where a complaint is genuinely unresolved after you have exhausted the platform's own complaints procedure, tell us — repeated reports from readers do feed into how we rate a site.
How We Make Money, Stated Plainly
Some links on harvardhealthbooks.org are commercial. If you follow one and sign up, we may be paid a commission by the operator. That funding does not buy placement, rating or favorable wording, and the same criteria are applied to sites that pay us and sites that do not. If you believe a write-up reads like an advert, that is exactly the kind of message this page exists for.
Reporting an Offer That Has Changed
Welcome bundles on sweepstakes platforms move around constantly, and state eligibility moves with them. The offers we list at the time of writing include:
| Platform | Headline offer as listed | Editorial rating |
|---|---|---|
| Spinblitz | 100 Million Gold Coins with the BLITZ JACKPOT | 10.0 |
| Lone Star | Welcome Offer up to 500k GC & 105 Free SC | 9.9 |
| Casino.Click | 150 Extra Coins & 10 Free Spins | 9.9 |
| SplashCoins | 200% Welcome Offer | 9.5 |
| Free Spins | 950,000 GC + SC 75 + 20 Free Spins on Gorilla Slot | 9.5 |
| Lucky.me | 40,000 GC & 40 Free SC Welcome Bundle | 9.3 |
| Crown Coins | 150% Welcome Bonus | 9.3 |
| Crash Duel | Welcome Offer 200,000 GC + 100 Free SC | 9.0 |
| Spree | 25,000 GC Welcome Offer | 8.9 |
| Mr Goodwin | Sign Up & Get 125,000 Free Coins | 8.8 |
Ratings are our own editorial scores, not customer review averages. All offers are subject to the operator's official rules, minimum age, state eligibility and promotional playthrough conditions. If any line above no longer matches what you see on the operator's site, that is a correction worth sending.
Spinblitz
Spinblitz sits at the top of our list and generates the most reader mail, usually because the headline figure — 100 million Gold Coins tied to the BLITZ JACKPOT promotion — is easy to misread. Gold Coins are the play-only currency. They cannot be redeemed for prizes at any exchange rate, and the jackpot framing refers to the promotional structure rather than a cash prize pool. The messages we can act on are ones telling us the promotion has ended, changed size, or excluded a state it previously accepted. The limitation worth stating: a very large Gold Coin headline tells you nothing about how many Sweepstakes Coins you will actually receive, and SC is the only side that leads to prize redemption.
Lone Star
Lone Star is here because its welcome offer states both sides of the dual-currency model up front — up to 500k GC plus 105 free SC — which makes it far easier to check against the official rules than a percentage-based bundle. When readers write in about it, the question is nearly always what "up to" covers, and the answer is in the operator's terms rather than ours: the maximum usually depends on the coin package purchased, and free SC is normally released under playthrough conditions before it can be redeemed. The drawback is the same one every tiered welcome offer carries — the advertised ceiling is not the typical outcome for someone who never buys a package.
Casino.Click
Casino.Click earns its position on a modest, legible offer rather than a big number: 150 extra coins and 10 free spins. That makes it a reasonable place for someone testing the format for the first time, and it is the offer we get the fewest disputed reports about. Its limitation is straightforward — the welcome package is small next to the rest of this list, so if the size of the opening bundle is what you are shopping on, it will not be the one. Free spins are also typically restricted to named games, so check which titles qualify before assuming the spins apply across the library.
SplashCoins
SplashCoins uses a 200% welcome structure, which is percentage-based and therefore only meaningful against whatever package you buy. We include it because readers ask about percentage offers more than any other type, and because it illustrates the point cleanly: a percentage offer has no value at all to a player using only free daily entries. Verify the cap, the minimum qualifying purchase and the expiry window in the official rules before treating the headline as your outcome.
Free Entry, Purchases and Redemption — the Questions We Get Most
Sweepstakes casinos run a promotional sweepstakes model, not real-money wagering. Two currencies do two different jobs. Gold Coins (or a platform's equivalent) are for play only and have no redemption value. Sweepstakes Coins are the promotional entries that can, subject to conditions, be redeemed for prizes.
- No purchase necessary. Legitimate operators provide a free alternative method of entry — commonly daily login rewards, social promotions and a postal (AMOE) request set out in the official rules. Buying a coin package is optional.
- Paying in. Where purchases are supported, US platforms typically accept debit cards, ACH bank transfer and online payment services; availability differs by operator and is often narrower than the logos on the cashier page suggest.
- Getting paid out. Redemptions generally require identity verification first — government photo ID, matching personal details, sometimes proof of address — and are subject to minimum thresholds, playthrough requirements on promotional coins, daily or weekly redemption limits, and processing times that vary by method. Nothing here is instant by default.
- Taxes. Prize redemptions may be taxable under federal and state rules. Keep your own records and consult official guidance; we cannot advise on your tax position.
If a platform's published thresholds or processing times differ from what you experienced, that is useful to us. Send dates and amounts, not documents.
Games We Cover, and What We Don't Rate
Our reviews look at the shape of each library rather than counting titles: sweepstakes slots including progressive-style jackpot games, table games such as blackjack, roulette and video poker, live dealer rooms where an operator offers them, and instant-win or crash-style formats. Where volatility or published RTP figures are available from the game provider, we describe them as provider-published figures. We do not run our own return tests, so we will not tell you which site has the highest RTP, and any message asking us to confirm that will get an honest no. Outcomes in casino-style games are determined by chance.
Other Product Lines on These Platforms
Several operators in this space run more than a sweepstakes casino. Sweepstakes-model sports prediction products, daily fantasy contests and standalone social casino apps with no redemption at all are common adjacent offerings, and they sit under different rules, different state availability and sometimes a different minimum age from the casino product on the same account. If you are writing to us about one of these, name the product as well as the brand — the terms are rarely shared. Readers asking about offshore and non-UK-licensed alternatives are usually looking for our coverage of casinos outside self-exclusion schemes, which is a separate topic from anything on this page.
Eligibility, State Rules and Age
Sweepstakes casinos are governed largely at state level in the US, not by a single national framework. Some states are served by most operators, some have passed laws or taken enforcement action against the model, and operators themselves choose which states to accept based on their own legal risk. Availability changes often. We will not tell you that a given platform is definitely legal for you to use — check the operator's official rules and your own state's position, and take legal questions to a qualified source.
Most platforms set a minimum age of 18, while some require 21 either everywhere or in particular states. Accounts are US-only on the operators we cover, geolocation checks apply, and one account per person per household is the standard rule. If our page states an eligibility detail that contradicts an operator's current terms, the operator's terms are correct and we want the correction.
Responsible Play Comes First
If a message mentions gambling harm, it goes to the front of the queue. We can point you to the tools operators provide — deposit and purchase limits, cooling-off periods, self-exclusion and account closure — and to independent support including the National Council on Problem Gambling helpline and Gamblers Anonymous. Blocking software installed on your own devices is another option worth considering. What we cannot do is close an account on your behalf; that request has to go to the operator directly, and reputable ones act on it.
Response Times and What to Expect
- Your email arrives and is logged by topic — correction, general query, complaint, partnership or responsible play.
- Corrections are checked against the operator's published terms and official rules before anything on the site changes.
- We reply within a few business days for most enquiries; detailed corrections that require re-verifying a page can take longer.
- If a page is amended, the fact-check date is updated so you can see when it was last reviewed.
Our pages are researched and verified against published operator information. We do not deposit, play or redeem to produce these reviews, and we never present editorial ratings as customer review scores. If you think a page falls short of that, say so plainly — Top Sweeps Casinos is more useful when readers push back on it. Carter Patterson handles editorial correspondence, and the current review date for this page is Sep 26, 2026.